Terms of Service

Acceptable Use Policy

When using our website and services, you agree to:

• • Provide accurate and truthful information when communicating with us
• • Use our services only for lawful purposes and in accordance with these terms
• • Respect intellectual property rights and not reproduce our content without permission
• • Not attempt to gain unauthorized access to our systems or networks
• • Not use our services to transmit harmful, offensive, or illegal content

Permitted and Prohibited Uses

Permitted Uses: You may use our website to learn about our services, contact us for inquiries, request consultations, and engage our marketing services for legitimate business purposes.

Prohibited Uses: You may not use our website or services to engage in any activity that violates laws or regulations, infringes on the rights of others, disrupts our services, or misrepresents your identity or affiliation.

We reserve the right to refuse service to anyone for any reason at any time, particularly if we believe there has been a violation of these terms.

Service Access Requirements

To access our services, you must:

• • Be at least 18 years of age or have the legal capacity to enter into contracts
• • Have the authority to bind your organization if engaging services on behalf of a business
• • Provide accurate contact and business information
• • Maintain the confidentiality of any account credentials if applicable

Fair Usage Guidelines

Our services are designed for normal business use. We expect clients to use our services reasonably and in good faith. Excessive or abusive use that strains our resources or disrupts service to other clients may result in service limitations or termination. We'll communicate with you if we identify any concerns about usage patterns.

Account Creation Requirements

While our website does not require account creation for basic access, engaging our services may require providing contact and business information. When you provide this information, you agree to:

• • Provide accurate, current, and complete information
• • Update your information promptly if it changes
• • Notify us immediately of any unauthorized use of your information
• • Accept responsibility for all activities conducted using your provided information

Account Security Responsibilities

You are responsible for maintaining the confidentiality of any login credentials or access information we provide. You agree to notify us immediately if you suspect any security breach or unauthorized access. We are not liable for any loss or damage arising from your failure to protect your account information.

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

• • You violate these Terms of Service
• • We detect fraudulent, abusive, or illegal activity
• • Payment obligations are not met
• • We cease offering services in your jurisdiction

When possible, we will provide notice before termination, but we reserve the right to terminate immediately in cases of serious violations.

Multiple Account Policies

Unless explicitly agreed upon, clients should maintain only one active service relationship with us. Creating multiple accounts to circumvent service limitations, pricing structures, or other restrictions is prohibited and may result in termination of all associated accounts.

Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services, we cannot guarantee uninterrupted access. Periodic maintenance, updates, or technical issues may temporarily affect availability. We will make reasonable efforts to schedule maintenance during off-peak hours and provide advance notice when possible.

Feature Availability

Our services and features are subject to change. We may add, modify, or discontinue features at our discretion. When significant changes affect existing clients, we will provide reasonable notice and work with you to minimize disruption to your services.

Geographic Restrictions

Our services are available internationally, though certain features or offerings may be restricted in specific jurisdictions due to legal or operational considerations. We reserve the right to limit service availability based on geographic location.

Service Modifications and Updates

We continuously work to improve our services and may make changes to:

• • Service features and functionality
• • Pricing structures and packages
• • Service delivery methods and timelines
• • Terms and policies governing our services

Existing service agreements will be honored according to their terms, but renewal or new engagements will be subject to current offerings and terms.

Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Kindred Arc or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

User-Generated Content Rights

When you provide content to us (such as through contact forms or communications), you grant us a non-exclusive, worldwide license to use, reproduce, and display this content solely for the purpose of providing services to you and improving our offerings.

You retain ownership of any content you provide and can request its removal at any time, subject to our data retention obligations.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include the right to:

• • Resell or make commercial use of our content
• • Modify or create derivative works from our materials
• • Download content except where explicitly permitted
• • Remove copyright or proprietary notices

Copyright and Trademark Notices

The Kindred Arc name, logo, and all related marks are trademarks of Kindred Arc. Other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Use of any marks without express written permission is strictly prohibited.